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Business Operations Internship (B2B SaaS)

Amsterdam Area, Noord-Holland, NetherlandsOperations

Job description

About the Company

S4D is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. You will be part of a Saas100 company, as MT/Sprout has selected S4D as one of the best-performing SaaS companies of 2022. You can be part of this journey as our Business Operation Intern. We are looking for a student who is based out of our office in the Amsterdam area and is available for a full-time (40-hour) internship for at least 4 months.

Job Description 

As our Business Operations Intern, you will be part of the Operations team. You will pick up specific projects or high-priority problems that are key for the success of our clients, like New York Pizza, Telepizza, Apache Pizza, and Pizza Hut. Your job ranges from doing Excel analyses on how our customer can improve their business, to doing installations in-store, and from preparing training for franchisees to helping the partners' headquarter prepare for a campaign in which they launch a set of new pizzas. If there is a fitting project at hand, you will be managing it end-to-end, such as for example the pilot of our new Driver App.

As you will be working in the Operations team, you will internally mainly work together with our Product and Support team. You will also work together with various departments of our partners, in that way, you will learn how you interact with restaurant chains in practice. One of our Customer Success Executives will be your mentor, and you will work closely with them learning from how they perform their job. When the internship is a success for both sides, there is an opportunity to stay on board at S4D as an employee. 

Job requirements

Job Requirements  

  • You are eager to learn about our software solution in depth
  • You are a 3rd or 4th-year student in the EU
  • You have a get-things-done mentality
  • You enjoy fully owning a project or a problem
  • You have an analytical mindset
  • Strong written and verbal communication skills in English
  • Strong written and verbal communication skills in Dutch or another European language (German, Spanish, Portuguese) are a plus
  • You can work with us for a minimum of 4 months, 4 or 5 days per week
  • Bonus points for experience in dealing with customers
  • Bonus points for experience within the hospitality industry

Why S4D 👇

  • International work environment and flat organization
  • Impactful role at one of the fastest-growing SaaS companies in the Netherlands
  • Competitive internship compensation
  • Great career development opportunities in a growing company
  • Hybrid-working environment
  • An extra day off on your birthday
  • Healthy lunch at the office
  • Annual offsite together with our two offices
  • In-office gym
  • Free language classes