SaaS Project Manager

About S4D:

Have you ever ordered food through the website, app, or in-store at New York Pizza, Spare Rib Express, or Papa Johns? Then you’ve already experienced S4D’s software in action!

We’re a young and ambitious SaaS scale-up transforming quick-service restaurant chains with our omnichannel solution. S4D isone of the top-performing SaaS companies in the Netherlands.

We’re currently looking for a SaaS Project Manager to ensure that new partners, such as New York Pizza, Papa Johns, Belchicken, Bakker Bart, and Pizza Hut, successfully migrate to our software.

Your Role:

As a SaaS Project Manager, you’ll be part of our Operations Team and act as the coordinator of migrations of customers to our software. You are the one who ensures that all deliverables are in place at the right time, that everyone is on board with the approach, and that the stores actually feel the improvement in their operations. Your job is to help them get the most out of our platform, from solving technical issues to supporting them in day-to-day use.

You’ll be responsible for the successful implementation of our software, resolving challenges along the way. You’ll work closely with various departments at the headquarters of multiple restaurant chains, while also building strong relationships with franchisees. You are responsible for the entire implementation of the software at the customer site, for which both project and stakeholder management skills are essential.

To ensure our partner's success, you’ll collaborate with the Growth team to ensure a smooth onboarding process. Internally, you’ll work with the Product team to help shape our software based on partner needs.

Of course, you won’t be doing this alone. You’ll be supported by our Customer Success Specialists, Head of Operations, COO, and even our CEO, who are all here to help you grow. At S4D, we succeed as a team, and as a fast-growing company, there are plenty of opportunities to grow your career with us.

Requirements:

• Bachelor's or Master's degree

• You have very strong project management skills

• You have experience in and enjoy working with customers

• You speak fluent English

• You have a get-things-done mentality and a proactive attitude

• You enjoy taking full ownership of a project or a problem

• You have strong analytical thinking skills

• Bonus points if you speak another European language (Dutch, German, Spanish, Portuguese, or French)
  

Why S4D 👇

• International work environment and flat organization

• Impactful role at one of the fastest-growing companies in the Netherlands

• Great career development opportunities in a growing company

• Apple MacBook

• Hybrid-working environment

• Competitive salary

• Pension scheme

• Flexible public holiday policy

• 25 paid holidays

• An extra day off on your birthday

• Healthy lunch at the office

• In-office gym

• Free language classes